FarEye Australia English

LIVE200 orders validated in 4m 12s
33 exceptions auto-resolved
5 routes optimized — hub SFO-036
Drivers confirmed via call agent
2 reverse pickups re-scheduled
POD audit: 198 compliant / 2 flagged
Invoice dispute raised — carrier LX-441
Weather delay absorbed, ETA re-broadcast

What took ten hours now takes sixty minutes.

Without PILOT

~10 hours Manual · reactive

With PILOT

~60 min Oversight only

01
Validate
3–5 min
Catches 33 blocking exceptions across 200 orders — bad addresses, wrong service times, overweight loads, special instructions.

02
Fix
3–5 min
Sends address correction links, calls customers, updates service times from history, splits oversize orders.

03
Schedule
3–5 min
Books 10 white-glove and 2 reverse-pickup appointments via email and follow-up calls.

04
Route
~15 min
Generates optimized routes across 5 hubs with drive time, distance, weather and dock constraints.

05
Staff
~15 min
Detects roster gaps, calls drivers one-by-one via voice agent, secures 6 confirmations, assigns routes.

06
Monitor
Ongoing
Catches no-shows at loadout, auto-reschedules if driver unreachable, handles failed deliveries in real time.

What PILOT does

Plan. Execute. Control. End to end.

Plan

Before the truck rolls.

01
Route Optimization
Best route for service, capacity, and cost — generated, not guessed.

02
Re-Optimization
Adapts the moment orders, vehicles, or conditions change.

Execute

While the truck moves.

03
Delivery Success
Proactively recovers at-risk deliveries before they fail.

04
Driver Management
Assigns, coordinates, and holds drivers to compliance — at scale.

Control

After the doorbell rings.

05
Exception Review
Surfaces inbound issues early so teams resolve them faster.

06
Reconciliation
Reduces leakage, audits PODs, and raises invoice disputes automatically.

Specialists for every decision. Zero gaps.

01
Promise
Dynamic Slot Booking
AI-powered delivery slot scheduling with multi-channel customer negotiation.

02
Promise
Customer Scheduling
Proactive outreach via SMS, WhatsApp, and IVR — casual to aggressive presets.

03
Promise
Address Geocoding
Validates and corrects addresses using ML plus a rule engine.

04
Promise
Service Time
Predicts service time per order from weight, delivery type, and history.

05
Promise
Data Validation
Catches past-date orders, special instructions, upstream delays, and overweight loads.

06
Dispatch
Route Optimization
Next-day and same-day planning with weather, traffic, and dock constraints.

07
Dispatch
Driver Roster
Manages shifts, runs shortage outreach, and enforces compliance via a chat interface.

08
Dispatch
Driver Compliance
Monitors overspeeding, harsh brakes, long halts, and daily compliance.

09
Execute
Over-the-Road Safety
Real-time delay monitoring, rescue routes, and customer rescheduling in motion.

10
Close
POD Audit
Automated proof-of-delivery validation and exception flagging.

11
Close
Invoice Reconciliation
Carrier invoice matching, dispute resolution, and payment release.

∞
Extensible
Build your own
MCP-first architecture — bolt on custom agents to fit your workflow.

How PILOT works

Bolts on in days. Not quarters.

01

Connect your stack

PILOT ingests the signals a dispatcher already uses — orders, slots, addresses, telematics, POD, invoices — via MCP connectors.

02

Multi-agent dispatcher

Eleven specialized sub-agents coordinate scheduling, geocoding, validation, routing, driver management, compliance, and auditing.

03

Execute & govern

PILOT auto-acts on routine decisions. Humans approve high-risk exceptions. Every action is logged and traceable.

Proven at scale

This isn't a prototype. It's already delivering.

Leading Furniture Company

Big & bulky retail
$35M annual savings
Moved from outsourced to managed delivery. Cost per order dropped from $55 to $40. Utilization climbed past 85%.

−17.5% cost / delivery
SPORH 2→4
DIFOT 90%
NPS +5%

HelloFresh

Meal-kit · 840K orders/mo
+12.5% stops per hour
Closed the plan-vs-actual gap by 44% and cut delayed drivers by 40%, even while orders grew 14.5% YoY.

−40% delayed drivers
−44% plan gap
+14.5% order growth absorbed

JB Hi-Fi / The Good Guys

Electronics & appliances · AU
−22% kilometers driven
One fewer vehicle per day, tighter routes, and a 5% travel-time reduction — with DIFOT up three points.

−1 vehicle / day
+3% DIFOT
−5% travel time

Leading Pharma Distributor

Pharma distribution · APAC
+30% capacity utilization
Cold-chain-aware routing, automated workflows, and rate-card-driven carrier selection — with freight invoice settlement 5x faster.

+15% on-time
5x invoice settlement
↓ damage shipments

Measurable impact

What PILOT actually moves.

80%
Reduction in dispatcher hours per hub
3–5x
Fewer dispatchers needed per hub
17.5%
Lower cost per delivery
90%+
First-attempt delivery rate

A category in motion

Enterprises are shifting dispatcher budgets toward agentic AI.
PILOT is built to capture that shift.

Annual dispatch spend

$52–70B

3PL & logistics TAM

$24.7B

Managed transportation

$30B

Dispatchers who use PILOT

Hear from teams running it daily.

★★★★★
"Our vision is to transform the flow of goods—creating a logistics ecosystem that delivers greater efficiency for businesses while reducing impact on the planet. Achieving this requires a relentless focus on maximizing asset and capacity utilization to unlock meaningful margin improvements across our Ground Freight network. By partnering with FarEye’s AI agents, we gain the operational intelligence needed to convert our asset capacity into a true competitive advantage. It marks the shift from simply moving freight to intelligently orchestrating a high-performance, data-driven network"

Sanjith Sebastian
Regional Head of Business Analytics, Maersk Ground Freight

★★★★★
"As FarEye marks 13 years of innovation, this milestone reflects the growing role of intelligent technology in the future of logistics. With a long-standing legacy in express logistics, Blue Dart has remained at the forefront of the industry by continuously advancing precision, control, and service excellence through innovation. Over the years, our partnership has helped advance capabilities such as real-time Chain of Custody, AI-led POD audits, and Smart Sorting, enabling greater precision, visibility, and control across the network."

Balfour Manuel
Managing Director, Blue Dart

★★★★★
"As we scale to over 2,400 stores, our supply chain must do more than just move goods—it must think and adapt in real-time. By leveraging FarEye’s AI Agents, we can now seamlessly orchestrate between our own fleet and third-party networks, maximizing asset utilization across our entire footprint. This level of intelligent, automated execution allows us to lower fulfillment costs while expanding our 'Final Mile' reach, ensuring we continue to provide legendary service to our customers across the country."

Brannon McGrotha
Director, Final Mile Delivery, Tractor Supply Chain (TSC)

Give your dispatchers superpowers.

Four weeks from discovery to live pilot. One hub, real orders, real drivers.
See what 10 hours of manual grind looks like as 60 minutes of oversight.