FarEye Australia English | Retail
Cart to Doorstep; Make Every Step Count
Ace every mile with a smart TMS built for geographic and logistics complexity.
- Flexible delivery slots
- Quick and intelligent carrier selection
- Real-time tracking and control tower visibility
Last-mile delivery costs are rising, so are your consumers’ expectations. Speed, convenience, and sustainability are no longer “nice to haves”
Fulfillment Is Your Edge To Stay Ahead
42% want faster home delivery
33% expect same-day delivery
17% want scheduled delivery
32% prioritise sustainable delivery
Own the order to door experience
Every great delivery starts long before the package moves.
To meet rising expectations, retailers need a system that unifies decisions across fleet, carriers, routes, and returns, whether delivery fulfillment is owned or outsourced.
FarEye brings intelligence, control and visibility to every step of the journey, from checkout to doorstep, so you can deliver better every time.
01.
Offer Flexibility; Not Just Speed
Customers choose from same-day, next-day, priority, sustainable, or click-and-collect deliveries based on real-time capacity, fleet availability and location.
02.
Map Routes that Adapt in Real-Time
Plan smarter routes, manage driver performance, and track every delivery event in real time.
03.
Best Carrier on Every Delivery
Auto-select the best carrier, track performance, reconcile invoices, and never lose visibility; even when it’s not your truck.
04.
Control the Last Impression
Give customers real-time updates, branded tracking, easy returns, and instant feedback options
Retailers who do it right, win big!
20% reduction in delivery costs
24% increase in on time delivery
- 15 points NPS improvement
97% increase in ETA accuracy
How FarEye Makes It Happen
It’s not just about delivery. It’s about delivering better outcomes
Smart delivery options to get higher conversions
- Personalised Delivery Slots: Show customers tailored delivery options, scheduled, time-slot based, next-day or sustainable, based on their location and preferences.
- Flexible Rescheduling: Option to reschedule deliveries easily and collect key preferences with a pre-delivery questionnaire .
Intelligent fleet and carrier selection for faster, cost effective deliveries
Hybrid Fleet Management:
Whether you own your fleet, outsource it, or do both, FarEye gives you a single pane of control
Owned Fleet
- AI based Route Optimization: Automatically assign the best vehicle and route to reduce empty miles, lower costs, and prevent delays.
- Driver Analytics in Real-Time: Run every trip efficiently with live insights on parking availability, traffic patterns, route compliance, and break scheduling.
Outsourced Fleet
- Carrier Selection and Monitoring: Match each order with the optimal carrier based on cost, service level, geography, and past performance.
- Invoice Reconciliation: Plug revenue leakage with invoice reconciliation and auto approval features.
Real-time visibility to enhance tracking and audit capabilities
- Live Tracking & Control Tower Updates: Single platform to manage and track carrier performance and keep a track of deliveries. ETA prediction based on delivery status and historical patterns
- Proof of Delivery and Compliance: Capture ePOD from carrier data and integrate with your system in one seamless workflow. Ensure compliance and minimize damage claims.
Superior Post-Purchase Experience
- Proactive Updates: Timely notifications and branded tracking experience on status and post checkout screens.
- Instant Feedback: Capture customer experience through customizable survey form
Whether you deliver with your own fleet, outsource, or do both, FarEye keeps the entire journey in sync.
Owned
Optimize your own fleet to fulfill all deliveries. Manage multiple constraints with ease.
Route Optimization
AI engine orchestrates routing by optimizing delivery routes based on real-time factors such as fuel prices, toll costs, traffic & weather conditions.
Delivery Appointment Scheduling
Quickly handle rescheduling or cancellations through the customer interaction platform, saving shipments and improving efficiency.
Real-Time Planning
Use a dynamic slot engine to optimize resource allocation based on fleet capacity, demand, and order volume.
Driver Management
Assign jobs based on driver availability, track driver behavior, and ensure safety by enforcing rest breaks. Drivers receive the most optimal paths tailored to their behavior and real-time conditions.
Visibility and Reporting
Generate detailed reports to gain insights on key metrics such as on-time delivery, cost, fuel efficiency, and fleet visibility.
Sustainability
Optimize routes and fuel consumption and monitor carbon footprint to minimize environmental impact.
Outsourced
Choose a carrier that is placed to deliver orders for you. Do this every time for all orders. Everything in one single platform.
Carrier Allocation Capabilities
Automate carrier selection, optimize allocation, and simplify onboarding for increased efficiency.
Carrier Monitoring
Use scorecards and reports to monitor KPIs such as damage rates and timeliness to increase vendor accountability.
Rate & Contract Management
Manage both driver and customer rate cards, including complex calculations for demurrage, fuel levies, and accessorial charges.
PoD and Compliance Management
Navigate compliance with ease using inspection checklists, break notifications, and other safety features.
Unified Experience
Deliver a unified, branded experience through automated email and SMS alerts.
Payments and Invoicing Reconciliation
Safeguard your revenue with invoice reconciliation and auto-approval features to identify and prevent revenue leakage.
Hybrid
Deliver a superior customer experience at better margins and minimal cost by strategically managing your transportation network.
Unified Fleet Visibility
Track all fleets—owned and outsourced—in a single dashboard.
Dynamic Load Assignment
Intelligently distribute loads deciding between owned or outsourced fleets during peak demand to optimize for cost and efficiency.
Freight Cost Management
Automate carrier payments and audits while comparing shipment costs across fleets to enhance financial control.
Route optimization
Optimize routes for owned fleets and select efficient outsourced carriers by considering availability, delivery windows, and traffic.
Performance Monitoring
Utilize performance metrics like delivery timeliness and fuel usage, along with partner scorecards, to enhance decision-making.
Contract and Rate Management
Manage costs effectively by balancing the use of internal and external fleet resources, while overseeing service level agreements, contracts, and rate cards.