# E-commerce

Build adaptive, predictive retail & e-commerce delivery networks that exceed consumer expectations and deliver superior competitive advantages

Fast, low-cost and flexible deliveries drive online purchase and repeat business.

With FarEye, unleash the power of efficient e-commerce delivery networks. All on one platform.

## FarEye Transforms E-commerce Delivery

22

%
increase in first-attempt delivery success rate

27

%
reduction in time to deliver

97

%
on-time delivery rate achieved

## Challenges in e-commerce delivery

Poor Customer Delivery Experiences

Difficulty optimizing shipping and scheduling options at checkout, and giving delivery flexibility and visibility to customers

High Cost per Delivery

Difficulty managing last-mile delivery costs and maximizing carrier allocation efficiency, compounded by high delivery re-attempt rates

High Carbon Emissions

Challenges measuring and managing carbon emissions, and giving customers sustainable delivery options at checkout

Inefficient Online Returns

Inefficient reverse logistics processes that create logistics orchestration, additional costs and customer dissatisfaction

## How do we help?

Our unique last-mile platform combines delivery orchestration, real-time visibility, branded customer experiences and business process management, giving you the tools to succeed in delivering on-time, every time, in today’s dynamic retail environment.

## Complete Solution for E-commerce

### Speed to deliver

Exceed increasing consumer demands for faster delivery

### Cost reduction

Maximize asset utilization and manage carrier partnerships efficiently

### Real-time visibility

View and provide real-time ETA updates to all stakeholders across last mile delivery

### Omnichannel fulfillment

Execute omnichannel fulfillment with precision, expanding capacity and adding flexibility to meet your consumers however, wherever and whenever they want.

## Your delivery roadmap

### Stage one

Outsourced last-mile deliveries with a single 3PL

Maximize operational efficiencies with a single, outsourced 3PL to create superior consumer delivery experiences

**Profile**

- Low shipment volume
- Large geographic footprint
- Few warehouses
- One 3PL carrier partnership
- Shipping costs high

**Opportunities**

- Improve delivery experience
- Offer custom deliveries
- Provide delivery visibility and ETA reliability
- Enhance resilience to external disruption
- Scale volumes and expand to multiple markets

### Stage two

Outsourced last-mile deliveries with multiple 3PLs

Increase capacity and scale your operations efficiently and at the lowest cost with multiple 3PL integrations.

**Profile**

- Intermediate shipment volumes
- Large geographic footprint
- Few fulfillment centers
- Multiple 3PL carrier partnerships
- Delivery costs and charges are more competitive

**Opportunities**

- Manage relationships with multiple carriers more effectively
- Create improved, consistent delivery experiences
- Enhance delivery quality and offer further delivery customization
- Provide improved delivery visibility
- Increased resilience to external disruption.
- Increased scalability to larger volumes and multiple markets

### Stage three

Hybrid last-mile deliveries with owned & outsourced fleets

Build capacity and flexibility into your delivery network with enhanced integrations across multiple 3PLs and optimized solutions for your own fleet

**Profile**

- High shipment volumes
- Large geographic footprint
- Owned and outsourced delivery
- Multiple fulfillment centers

**Opportunities**

- Utilize micro fulfillment centers
- Reduce costs by consolidating mid-mile, cross-docking and Zone Skipping
- Create more flexible and customizable delivery options
- Deliver branded customer experience
- Achieve more control of delivery process
- Optimize own fleet and routing
- Enhance visibility and ETA tracking
- Reduce dependence on third parties and increase resilience

### Stage four

First to last mile with a hybrid fleet

Take full control of your supply chain with end-to-end logistics solutions using both 3PL carriers and an optimized own fleet

**Profile**

- Very high shipment volumes
- Very large geographic footprint
- International deliveries
- Large fleet, owned and outsourced
- Many fulfillment centers

**Opportunities**

- Take complete control of supply chain
- Reduce reliance on third-parties
- Forecast delivery demand
- Offer more flexible and customizable deliveries
- Take orders from inventory to in-transit
- Gain complete visibility and accurate ETA tracking
- Drop-ship orders directly from suppliers
- Enhanced modeling, forecasting and automation

## Dig deeper

**E-commerce Report**  
Retail Guide: How to Buy Last-mile Delivery Technology

**Last-Mile Report**  
The Last Mile Mandate eBook

**E-commerce Blog**  
Top 8 E-commerce delivery challenges in 2025

Transform your delivery experience today